LA facility is gradually resuming the fulfillment of our all-over print products, including Sublimated Towels and Swimwear. In Latvia, airlines are renewing more flights which means our Riga facility is starting to return to its normal shipping flow, and we can expect to see a decrease in Europe delivery times.
Mexico facility is moving to space 5x the previous size which will boost order fulfillment.
All facilities are pushing the maximum order amount on a daily basis, and following the FIFO (first in, first out) principle as much as possible to keep the backlog from growing.
Be prepared for delays
Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.
Estimates are current as of June 11, 2020.
Fast fulfillment time - Average fulfillment time - Slow fulfillment time
|US (INCL. BACKUP)||MX||EU (INCL. BACKUP)|
|DTG (Including most of our shirts)||23-28 business days||-||2-7 business days|
|All-over print||22-27 business days||22-27 business days||20-25 business days|
|Neck gaiters||5-8 business days||5-8 business days||4-8 business days|
|Embroidery products||16-20 business days||-||7-10 business days|
|Flip flops||5-8 business days||-||2-4 business days|
|Laptop sleeves||-||-||2-4 business days|
|Socks||4-7 business days||-||2-4 business days|
|Phone cases||2-4 business days||-||2-4 business days|
|Jewelry||1-3 business days||-||1-2 business days|
|Face masks||2-4 business days||-||1-3 business days|
|Posters||8-12 business days||-||1-2 business days|
|Framed posters||3-7 business days||-||1-3 business days|
|Canvas||5-8 business days||-||1-2 business days|
|Stickers||13-18 business days||-||2-4 business days|
|Mugs||5-8 business days||-||1-3 business days|
|Warehousing & fulfillment||1-2 business days||-||1 business day|
We'll continue posting updates as they come. Thank you for your patience and for reading.
We are committed to keeping our teams safe and we'll continue to follow guidelines from the CDC, WHO, US Department of State, and local governments and health agencies.
You can also email us if you have any further questions.
Stay safe and follow your local health guidelines.