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F.A.Q

How do I cancel an order?

Most of our products are printed- or made-on-demand. If you want to cancel your order, please do so as soon as possible before it ships. After it has shipped, the return will be at your own cost. For more information please follow the directions at our Returns page.

How can I find out when new merch from my favorite artists is available?

Order our Newsletter from the footer to keep up with the latest addition to our collections.

What currencies can I use on the website?

Prices may be shown with your local currency, but as a Finnish company we use Euro.

Can I  have my product signed by the band?

This might be an option for some pre-order items and it will be mentioned separately if available.

The product I want is out of stock. When it will be available again?

Add it to your wishlist and you will get a notification when it's available again.

Is there any duties or taxes?

We ship from the USA and the EU. There may be some duties and/or taxes depending on your location.

What's your return or exchange policy? What if any items are damaged or defective?

If you want to return your order, you can do so at your own cost inside 30 days from the delivery. Products must be unused and in good condition without any additional smells, stains or animal hair. All returned items are checked before we make any refunds.

If the product is damaged or if there are any misprints, please contact us with a picture so we can confirm it. If confirmed, we can either refund or send you a replacement.

When will my order arrive?

Most of our products are printed on demand and some are made on-demand. It takes 1–7 business days to create apparel products and 1–5 business days for non-apparel products.

Our average shipping time is 4 business days depending on the order's destination. When your order ships, you will get a shipping confirmation with a tracking code to your email.

Where are you shipping from?

We have two fulfillment locations. One in Europe and one in the USA. Your order will ship from the closest fulfillment center unless the specific product variation isn't available.

Can I use a P.O. Box for a shipping address?

This depends on your local post office. We ship to any address you give us, but if it can't be delivered to the given address, your order will return to us. The customer is responsible for giving a working shipping address.

Do I need to register as a customer to be able to place orders?

Digital products require you to have an account, but for anything else, you can checkout as a guest. With an account, you can create wishlists, save your receipts, addresses and gain discounts.

I accidentally misspelled my name/address while ordering. Can I change my information?

Please contact us as soon as possible. If your order hasn't shipped yet, we can still make changes to your address, but we can't alter it after that point.

How can I check the status of my order?

You get automated updates for your order to your email. When it ships, you will receive a tracking code.

Didn't find what you were looking for? Hit us a message and we'll be right back to you.

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