You have the right to cancel your order containing physical goods, which were placed through the online store, and return the products within 30 days of receiving the order. The returned products must be unused and fit to be resold or gifted to charity. Products must be unused and in good condition without any additional smells, stains or animal hair. All returned items are checked before we make any refunds. If you want to cancel your order, please do so as soon as possible before it ships. After it has shipped, the return will be at your own cost.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

We highly encourage you to always contact Morbid North first concerning any and all return cases with the form below.

Returns cannot be accepted on the following products if the packaging has been opened:
• Products containing CD, LP, DVD and/or Blu-Ray media
• Lingerie and swimwear
• Items containing animal hair
• Face masks

The return policy does not apply to:
• Custom made or tailored products
• Sealed products if the seal has been broken
• Digital goods
From the receipt you can see the shipping date, customer service email address and the return address. Do note that the return address depends on which fulfillment center your orders was sent from.
Where was your order shipped from?
You can see the shipping location from the tracking which will be automatically sent to your email address and later from your receipt. If you need to return any items from your order, you can send them to the same fulfillment center where it was sent from.
Any other correspondence other than returned orders are returned back to sender. These are not mail addresses.

Morbid North Ltd.
11201 Ed Brown Rd
Charlotte, North Carolina, 28273


Morbid North Ltd.
Plienciema 5, Marupe
Marupes novads, LV-2167

Morbid North Ltd.
Travessía Prat de la Riba, 91-95
08849 Sant Climent de Llobregat
Barcelona, Spain


Morbid North Ltd.
817-3 Komiyaji, Shinwamachi
Amakusa City, Kumamoto Prefecture
8630101 Japan

Morbid North Ltd.
3500 Laird Rd
Mississauga, ON
L5L 5Y4 Canada


(Apparel orders)
Morbid North Ltd.
40 Tanimbla Street, Kedron
Queensland 4031

(Non-apparel orders)
Morbid North Ltd.
338 Albert St
Brunswick VIC 3056


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