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SHIPPING & DELIVERY
We print and fulfill most of our products on demand once you place an order. Items which are warehoused and ready to ship can be regocnized by having a stock number.
To estimate when you get your order, add our fulfillment time to the shipping time.
It takes 1–7 business days to create apparel products and 1–5 business days for non-apparel products. Ready to ship products ship in next day.
Our average shipping time is 4 business days depending on the order's destination.
We ship all our products globally and orders are automatically fulfilled in the closest fulfillment center where your product is available.
Who pays the customs duties & taxes? Shipments outside of the USA and EU may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.
Where are we located and where do we ship from? Our headquaters are located in Finland and we fulfill orders in both the USA and Europe. Fulfillment location for your order is automatically the closest warehouse to your location unless the product or the variation isn't available there. You can see where the product ships from "Stocked at: (flag)" icon in the product description. In some cases there may be a product variation that isn't available in your closest warehouse and it ships from other fulfillment center instead. If that causes you any extra customs fees please contact us with the receipts and we will refund you the extra costs. Do note that we only refund customs costs to the USA and EU for products that are stocked in your closest warehouse.
Where was your order shipped from? You can see the shipping location from the tracking which will be automatically sent to your email address and later from your receipt. If you need to return any items from your order, you can send them all to the closest fulfillment center to your location.
Return addresses Packages sent out from our US fulfillment centers are returned to our Charlotte facility. Its address:
Morbid North Ltd. 11201 Ed Brown Rd Charlotte, North Carolina, 28273 USA
Meanwhile, packages sent out from our Europe location are automatically returned to our Europe fulfillment center. Its address:
Morbid North Ltd. Lidostas parks Marupes novads, LV-1500 Latvia