No products in the cart.

general
These terms and conditions (“Terms”) govern the use of the Morbid North online store and all orders placed through it. By using the online store you accept these Terms and agree to follow them.

These Terms shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

We reserve the right to change or update the content of the online store, including changes to prices, product selection or these Terms. In case we make substantial changes to these Terms or Privacy Policy, we aim to notify our Customers in advance on our website and through email.

Please note that companies are not entitled to invoke rights based on Finnish consumer protection legislation.

Morbid North Ltd FI31331275 (online shop) sells products to private persons in Finland and abroad. We reserve all rights to change the terms and conditions, and the prices. All prices include the VAT.
Contact us:
E-mail: contact@morbidnorth.com
Address: Linnavuorentie 26 B 7, 00950 Helsinki, Finland
payments
All the prices shown in our online store are in euros.

Customers from non-EU countries are exempt from paying the Finnish VAT but are responsible for possible customs, local VAT and similar expenses in their own country.

Morbid North webstore uses two payment processing services Bambora and Mollie.
Mollie
Apple Pay
Apple Pay is Apple’s own payment method, available in more than 35 countries for all Apple users. It uses the Wallet app, in which a consumer places their payment cards. The actual payment method therefore depends on the cards that are placed in the Wallet app. Currently, only credit cards are supported. The Wallet app stores all details and preferences of the various payment cards it holds. The payment is completed with a fingerprint or face scan. With this, Apple Pay complies with the Strong Customer Authentication (SCA) regulations required under the Payment Services Directive 2 (PSD2).

Credit Cards
Credit card payments fulfilled through Mollie are Mastercard, Visa and American Express.

PayPal
Terms and conditions of PayPal can be found here: https://www.paypal.com/us/webapps/mpp/ua/legalhub-full

Klarna
With Klarna: Pay later customers have 14 days to pay after they have received the product. Pay later is available for customers residing in The Netherlands, Austria, Germany, and Finland.
Klarna: Slice It is a flexible payment solution, which allows you various, flexible, ways to pay. By filling out a few simple personal details, customers can cut up the amount due in installments and pay it off in anywhere between 3 to 36 months, with interest or without. Slice it is available from customers residing in Austria, Germany, and Finland.

Contact Mollie B.V.
Mollie B.V. (Business ID: 30204462)
E-mail: info@mollie.com
Telephone: +31 20 820 20 70
Address: Keizersgracht 126, 1015CW A'dam, Netherlands
Bambora
Bambora PayForm (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. The Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of the Bambora. Bambora or Paybyway Oy is shown as the payment received in the bank account listing and in the invoice. Paying with Bambora is safe. All information is exchanged through secured connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

Read more about Bambora: https://www.bambora.com
Online Banking
With Bambora PayForm you can pay your order by an internet banking account. The following methods of payment are supported: Nordea, OP, Danske Bank, POP Pankki, Aktia, Säästöpankki, OmaSp, S-Pankki, Handelsbanken, Ålandsbanken.

MobilePay
You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.

Masterpass
Terms and conditions of Masterpass can be found here: https://www.mastercard.co.uk/en-gb/about-mastercard/what-we-do/terms-of-use.html

Pivo
Terms and conditions of Pivo can be found here: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/

Jousto
Jousto invoice and part-payment is a Finnish service for making purchases quickly and safely. Jousto is for private persons having their economy in balance. With Jousto you will get 30 days time to pay without interest or expenses. After you have received an invoice, you can decide to pay it at once or in parts. You can pay our purchase in up to 36 parts, starting from 9,90 eur/month. Expenses for Jousto part-payment are 3,90 eur/month and 19,90% interest. With Jousto you can pay purchases from 30 to 3000 eur. Aurajoki Nordic Oy issues the credit. Read more from https://jousto.com/.



Contact Bambora PayForm
Bambora PayForm, Paybyway Oy (business-id FI24865594)
E-mail: payform@bambora.com
Telephone: +358 9 315 82 555 (workdays 9-17)
Address: Laserkatu 6, 53850 Lappeenranta, Finland
orders
To place an order you must meet the criteria set for ordering and give true and accurate information of yourself. You must be at least 18 years old to place an order in Morbid North online store.

All orders must be placed online. We do not accept orders via phone or email.

We reserve the right to cancel placed orders. A binding order contract will only be formed when we send you an order confirmation confirming the availability and delivery time of your order.

For orders outside the USA or EU, the customer is responsible for any taxes and duties required by their own country.

Please note that all discounts and promotion codes can be used only once and cannot be combined with other discounts or offers. Discount or promotion codes will not be deducted afterward.

Gift cards are valid forever. Gift cards cannot be exchanged for money.

Your personal data is saved to our customer register. For more information about the processing of personal data please see our Privacy Policy.
shipping and delivery
Orders are being shipped during workdays. Products from the stock are usually delivered within 2-7 workdays. Delivery for products that are not printed-on-demand usually takes 1-3 weeks. Shipping costs are defined by the selected delivery method, possible extra services, shipment weight and size. The shipping costs can be seen in the check-out functionality before confirming the order.

Please inform us without a delay - at least within 14 days - in case a product has lost or damaged in shipping. The logistics company must be also informed regarding any products damaged in shipping.

All orders are shipped with FedEx, Latvijas Pasts, DHL, USPS or DPD. Chosen courier depends between the shipping location and fulfillment center.
Please note that all delivery times are estimates based on average delivery times from our shipping partners, and we cannot guarantee delivery within the estimated time. We are not responsible for any delivery delay. Weekends and holidays are not included in the delivery days.
returns
You have the right to cancel your order containing physical goods, which were placed through the online store, and return the products within 30 days of receiving the order. The returned products must be unused and fit to be resold or gifted to charity. Products must be unused and in good condition without any additional smells, stains or animal hair. All returned items are checked before we make any refunds. If you want to cancel your order, please do so as soon as possible before it ships. After it has shipped, the return will be at your own cost.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

We highly encourage you to always contact Morbid North first concerning any and all return cases with the form in our Returns page.

Returns cannot be accepted on the following products if the packaging has been opened:
• Products containing CD, LP, DVD and/or Blu-Ray media
• Lingerie and swimwear

The return policy does not apply to:
• Custom made or tailored products
• Sealed products if the seal has been broken
• Digital goods
• Hygene products including face masks

Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore Morbid North reserve rights to refuse returns at its sole discretion.
liability
We are not responsible for delays or damages due to any obstacle beyond our influence. These types of force majeure situations include unusual natural phenomena, disturbances in transportations, and strikes, or trade and export prohibitions.

We are also not responsible for any disturbances, interruptions or downtime of the online store.
Consumers
These terms do not limit Morbid North’s liability under applicable consumer protection laws, such as liability for defects.
The customer must give notice of a defect of an item within a reasonable time from detecting the defect, however, preferably no later than within two months.
Companies
Morbid North is not responsible for any consequential or indirect damage. Our aggregate maximum liability for damages shall be limited to 100% of the purchase price.
Intellectual Property Rights to the Content of the Online Store
The content in Morbid North online store, including pictures, videos, texts, product information, trademarks, and charts are property of Morbid North and/or it’s partners or licensors. Unauthorized use or copying of the contents or material of the Morbid North online store is prohibited.
Personal Data and Data Protection
These Terms are governed by the laws of Finland, excluding its provisions regarding choice of law.

Any disputes that cannot be solved through negotiations between the customer and Morbid North shall be subject to the exclusive jurisdiction of the Finnish courts. Consumers can seek advice from the Finnish Consumer Advisory Services (Kuluttajaneuvonta) or contact the Finnish Consumer Dispute Board (Kuluttajariitalautakunta) for a recommendation.

Online dispute resolution pursuant to Art 14 (1) ODR-VO: The European Commission offers a platform for online dispute resolution (ODR) available under http://ec.europa.eu/consumers/odr/

Dispute resolution before a consumer dispute resolution authority (Section 36 VSBG): We are neither prepared nor obligated to participate in a dispute settlement procedure before a consumer arbitration body.
merchandising
General
Morbid North Ltd offers full range of merchandising services including print-on-demand products fulfillment, warehousing, creative and marketing services. Morbid North never holds bands in exclusivity contracts unless separately agreed so. Band has a right to use other services in same time as using Morbid North Ltd. Band has a right to cancel the band account any chosen time by emailing to contact@morbidnorth.com. Account and all contents will be removed in next 14 business days after cancelling the account. If the band has any unpaid profits from sold items, Morbid North Ltd will keep the band account live until all payments are paid. After cancelling, the account will be turned into a basic customer account or deleted completely if requested.

Morbid North Ltd hold the right to cancel band accounts and products at any time or by any reason. Morbid North Ltd hold the right to decline any partnerships with anyone causing possible harm to the Morbid North Ltd brand and image. 
Product restrictions
Morbid North Ltd does not sell content including hate speech, pornography or any content suggesting to do illegal activities. Any adult content like photographic nudity or gore may be censored in main product images. Morbid North Ltd follows the common sense for decent content limitations.
Payments
Morbid North customers have 30 day return period which will also hold on any sales profit payments until the next month after the return period is over. All payments are paid in first week of each month by bands chosen payment method. Some payment methods may include transaction fees or minimum payout restrictions. Band is required to set up the chosen payout option by their own. If the payout is not set by the time of payout, all profits will be paid in next payout date. Band is required to fill their own tax return from all profits gained by their merch sales.
Copyrigth license
By registering your band account you give Morbid North Ltd open commecial license to use your band visual and audio content with open commercial license in products and in marketing. In some case Morbid North Ltd may require separate written license agreement by 3rd party or customs request, legal reasons or by bands own request. Morbid North Ltd and you as a band may hold separate licence agreements. If so then all agreements are under non-disclosure agreement.

Morbid North Ltd never uses any other than content provide by the band without separate permission. By sending your content to Morbid North Ltd, band holds the responcibility that you hold all copyright for the sent content. In all cases if there are a cease on some of the band provided content, Morbid North Ltd will remove that content from the site. If there are any monetary claims on copyrighted content, the band is responcible to handle it on their own. Morbid North Ltd does not hold any responcibility on band provided content.
Creative content rights
Morbid North Ltd may create or adjust print designs for the bands. Some of these are without any additional cost and in any cases when there are no additional contracts, the creative content is made or adjusted by the Morbid North Ltd and thus Morbid North Ltd own the creative assets. Print ready files are never given to the bands and band is not allowed to use design made by Morbid North Ltd by their own or give them to any 3rd party without permission.
Band can use their product mockups freely up until they decide to cancel their account. Mockup images or any other promotional content is not allowed to be used with any other merchandiser than Morbid North Ltd.

All content made by Morbid North Ltd can be bought after cancelling the account in separate contract. If any of the content includes original art. The original artist has a right to compensation of their own. If the content includes stock graphics, music or video. The band is required to buy their own licenses to the content.

Morbid North Ltd may create creative assets like album illustrations or graphic design for 3rd party use. In these cases Morbid North Ltd will create a separate agreement on case-by-case basis. Creative assets created outside of Morbid North Ltd also require separate agreement from the artist.
warehousing
The following terms and conditions (the "Warehousing Agreement") govern all use of the warehousing and fulfillment service (the "Warehousing Services") available on or at the morbidnorth.com website (the "Site"). The Warehousing Services are owned and operated by Morbid North Ltd. ("Morbid North" or “our”). The Warehousing Service is offered subject to your (the "User" or "you") acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Site by Morbid North – including, without limitation, Terms of Service, Shipping, Pricing, Return Policy, Privacy Policy and others – each of which is incorporated into this Warehousing Agreement by reference and can be found here: https://morbidnorth.com/terms-of-service/. If you do not agree to this Warehousing Agreement, do not use the Warehousing Services.

By providing the Warehousing Services, Morbid North receives and stores inventory on the User's behalf. Morbid North will prepare the inventory ("Products") for shipment directly to the User's customers ("Customers") upon instructions by the User. Morbid North receives and processes Customer exchanges and returns.

Warehousing Services

Warehousing Services are services that let the User to store various products that comply with the below listed criteria and are owned by the User (“Products”) at Morbid North's warehouse, and Morbid North will pack and ship them to the User's customers when orders come in.

In order to be able to use the Warehousing Services the User must receive Morbid North's prior approval of the Products the User wishes to store by submitting the Products for a review. Morbid North will review whether each Product complies with the following criteria:

1. Is non-perishable;
2. Does not exceed dimensions of 15"x15"x10" inches (or 38x38x25 cm);
3. Is not worth more than $750 a piece (or 700€);
4. Is in conformity with our acceptable content guidelines and Terms of Service.

Morbid North may in its sole discretion review whether the Product submitted for the review or later shipped for warehousing complies with the aforementioned criteria, including but not limited to remeasuring and reevaluating the Product's dimensions, count, value and/or conformity with Morbid North's policies and guidelines applicable to the Warehousing Services. Morbid North reserves the right to either approve or reject the Products, as well as to modify the Product's specification and/or fees applicable for warehousing the Product. The User will be informed about the decision.
Product restrictions
The User is responsible for observing laws, regulations and rules regarding Products and their delivery. The User is prohibited from delivering and selling the following Products:

1. ILLEGAL, RESTRICTED OR PROHIBITED PRODUCTS (WHETHER IN THE USA, EU OR ANYWHERE ELSE WHERE THE PRODUCT IS TO BE SHIPPED), for instance, explosives, drugs, counterfeit products, hazardous materials, contraband or illegal substances, radioactive elements, etc

2. animals, date and temperature sensitive products, perishable products, food and beverages

3. drugs, prescription medications, hormones, steroids, poisonous, toxic or infectious products and substances, medical specimens, pesticides and herbicides

4. weapons, fireworks, fuel, firearms and guns, tear gas, ammunition, military equipment, military and law enforcement equipment

5. products that infringe third party rights (e.g. intellectual property rights) or include and/or portray illegal, hateful or immoral content or elements
Term of Warehousing
After the Product is approved for the Warehousing Services User may store Products with Morbid North for as long term as the User pays Morbid North the applicable fees for the warehousing of the User’s Products (the “Warehousing Term”).
Responsibility and limits
The User is responsible for the manufacturing (is and as applicable) and delivery of Products to Morbid North and all related costs. Morbid North is responsible for safekeeping of Products and damages or losses incurred while they are in Morbid North's possession, however the liability of Morbid North for loss of or damage to any User’s Products stored at Morbid North’s facility is limited to the amount of the value of the Products as stated in the Warehousing Receipt.

Notwithstanding the aforementioned, Morbid North is not liable and you release us from any liability for losses or damages caused by the shipping carrier or in the event of non-delivery due to incorrect address provided by the User or Customer. Morbid North shall under no circumstances be held liable for any special losses due to specific circumstances of the User and/or Customer, indirect or consequential losses or wasted expenditure or if the Product is returned to Morbid North damaged due to the Customer's or shipping carrier's fault. The User will be informed about such returned and damaged Products and they won't be available for stocking or reselling, however, they can still be used for charitable purposes.

Violation of any part of this Agreement or other rules may result in the termination of the User's Morbid North account. Without limiting other remedies, we may limit, suspend or terminate the Warehousing Services and User accounts, prohibit access to our Site, destroy Products, and take technical and legal steps to keep Users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter and spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time. It is your responsibility to comply with the terms of the Warehousing Agreement, provide us with true and accurate information about you and your Products and follow your use of the Warehousing Services and any changes or notifications made or published by and/or on behalf of Morbid North on the Site or elsewhere from time to time.
Payments and fees
Payment for the Warehousing Services is based on the fixed fee for warehousing, while the fee for storage is based on specifications (quantity, size of items stored, warehouse location, etc.) of each User and his/her Products individually and can change if the specifications are modified. There is a minimum monthly storage fee set by Morbid North that will be applied to any User using the Warehousing Service, regardless of the amount of Product you store with us. Depending on the location the User has selected for the Warehousing Services, all payments to Morbid North shall be in either U.S. Dollars or Euros. Morbid North at its own discretion reserves the right to change the monthly minimum fees and the User will be informed about such changes.

Unless Morbid North and the User agree otherwise, Morbid North should carry out the Warehousing Services when the User has accepted the payment request in his/her Morbid North account, and the charge for the Warehousing Service has been successful. The User shall be responsible for paying all sales taxes, VAT, GST and other taxes and duties associated with the Warehousing Services (if and as applicable).

In case of non-payment Morbid North at its own discretion can terminate the Warehousing Services according to the procedure set forth in the Warehousing Agreement and destroy and/or donate all User's Products, including damaged items and items with full or partial designs to charity and you hereby waive your right to collect royalties or other fees regarding Products that are destroyed or donated.
Shipping and delivery of products
You are responsible and shall cover all expenses (including but not limited to taxes, duties and shipping costs) and clear customs if and as applicable to your Products and their delivery to the Customer.

Morbid North delivers Products to Customers to most places in the world. There might be some countries we cannot deliver to because of international legal restrictions or shipping carrier limitations.

By using the Warehousing Services the User agrees that some Products can be packaged and shipped separately and the User will cover all shipping costs associated with the Products.
Termination of Warehousing
Morbid North shall have the right to terminate its obligation to store the User’s goods at any time with or without a cause, and especially if the User is in default of its payment obligations toward Morbid North (“Default”) or violates any part of this Agreement or applicable law. In the event of a User’s Default, Morbid North shall have the discretion to require payment of any outstanding charges owed to Morbid North and issue the User a new Warehouse Receipt as a condition of continued warehousing of the User’s Products. Morbid North may demand that the User removes the Products from Morbid North’s facility within a stated period not less than 30 days after the providing of such notice to the User.
Morbid North’s Lien Against User’s Goods
Morbid North shall have a lien on a User’s Products warehoused at Morbid North’s facility as security for the payment of charges owed to Morbid North in relation to the Warehousing Services. If User owes charges to Morbid North for Warehousing Services provided by Morbid North to the User, Morbid North shall have the right to sell any Products stored in Morbid North’s facility in the enforcement of its lien, in accordance with applicable laws.
Abandonment of Warehoused Goods by User
The User storing Products at Morbid North pursuant to a Warehousing Receipt shall have the obligation to retrieve and remove the respective Products from Morbid North’s facility at the end of the storage term. The User may, subject entirely to the discretion and agreement of Morbid North, request Morbid North to dispose of remaining Products stored at Morbid North’s facility which the User does not wish to retrieve. On the receipt of a disposal request by a User (which shall be deemed to be an abandonment of the Products by the User), Morbid North may, at its discretion, destroy or trash the respective Products, or, donate the respective Products to a charity or non-profit organization of its choice, or, sell the Products. Morbid North shall have no obligation to sell the Products, but, in the event of any sale, Morbid North shall have the right to retain the sale proceeds, with no obligation to transfer any of the sale proceeds to the User.

If a User leaves Products at Morbid North’s facility without notice or otherwise providing any information to Morbid North as to the handling of the Products, Morbid North shall have the right to provide written notice to the User (at its last known contact details) that such User has the obligation to retrieve the respective Products from Morbid North’s facility within 30 days after Morbid North has sent the notice. Following the 30 day period, if the User has failed to retrieve its Products from Morbid North’s facility, Morbid North shall have the right to provide a second written notice to the User (at its last known contact details) that such User has the obligation to retrieve the respective Products from Morbid North’s facility within 15 days after Morbid North has sent the second notice. If the respective User fails to retrieve its Products from Morbid North’s facility by the end of the 15 day period pursuant to such second notice, then the respective User’s Products stored at Morbid North’s facility shall be deemed to be abandoned, in which case Morbid North shall have the right to handle the abandoned Products as described herein.
Indemnity
You will indemnify and hold Morbid North (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
Law and jurisdiction
If a dispute arises between you and Morbid North, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Any dispute or claim arising out of or in connection with Services or subject matter or formation (including non-contractual disputes or claims) must be resolved by a court located in the Helsinki, Finland.
General
No agency, partnership, joint venture, employee-employer, franchiser-franchisee relationship, etc. is intended or created by this Agreement. You acknowledge that you have all the necessary permits to grant us with Customers’ personal data to fulfill this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.

Get in the know

© 2019 - 2020 | Morbid North Ltd. Helsinki, Finland
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram